The System Could Not Log You on. Please Enter Your Password and Try Again.
I can't log in to my account
Click the links beneath for tips on resolving common login problems. If yous keep to encounter problems, contact your organization's Replicon ambassador for assistance.
- I don't know where to log in
- I don't know the format used for my visitor name
- I don't know my user name
- I tin't remember my password
- An Business relationship Locked message displays on the login page
- When I try to log in, an error message displays
- System is Temporarily Unavailable displays on the login page
- When I log in,You exercise non have any permissions or templates displays, and I am logged out
- When I try to log in to my visitor's sandbox instance, I'm redirected to our production instance
If yous are your visitor'due south Replicon administrator and are encountering login bug y'all tin can't resolve, please contact Replicon Back up.
I don't know where to log in
Nigh users log in at https://login.replicon.com.
If you can't log in to Replicon from this folio, confirm that yous are entering the right login credentials –company name, user proper name, and password – and that you are not a single sign-on (SSO) user.
What is unmarried sign-on (SSO)?
Single sign-on means you employ one password to access multiple applications. If you log in to your company organization using corporate credentials, or a Google or Intuit or other third-political party account, then admission multiple applications without entering credentials, you lot're probably using single sign-on.
If your organization uses a single sign-on authentication method, you lot shouldn't demand to enter credentials on the Replicon login page.
If a Google or Intuit SSO other 3rd-party provider icon appears on the login page, click the appropriate icon to access Replicon.
Or, employ the direct link your system provided you with.
I don't know the format used for my visitor name
To log in, you'll demand to enter your visitor proper name exactly as it is formatted for use with Replicon. If yous can't remember how it's formatted, you tin endeavor entering unlike variations of your organisation'south name:
- Ensure the name has no spaces – visitor names never include spaces
- Endeavor including, for example, Ltd or Inc.
- Attempt appending Gen3 or G3 to the beginning or finish of the name
If you can't figure it out, talk to your company's Replicon administrator or to your supervisor. They should know the exact formatting to use.
Replicon Support doesn't have access to which user names are associated with each company case, so they tin can't help y'all retrieve your visitor proper noun.
I don't know my user name
Your user proper noun is typically some version of your name, ofttimes using the format firstname.lastname or firstinitial.lastname. Or, information technology could be your email address.
If you have your company name and your email address used in Replicon, we tin can send you your user proper noun. Refer to I forgot my user name / password for more information.
Replicon Support doesn't have access to which user names are associated with each company instance, and so they can't help yous retrieve your user name.
I can't remember my password
If y'all tin can't remember your countersign, you tin can reset it using theForgot Password? link. Refer to the I forgot my user name / password topic for more information.
An Business relationship Locked message displays on the login page
If yous meet a bulletin like this above the login fields, information technology will probable tell y'all how long the lockout volition last – the time remaining volition count downwards.
If the message says to contact your ambassador, you'll need to let your Replicon admin know you lot've been locked out. They volition be able to re-enable your account.
Yous may exist able to log in past resetting your password.
When I try to log in, an error message displays
See the table beneath for possible mistake messages that may brandish during password reset, and how to handle each.
| Fault message | How to handle the error |
|---|---|
| Your Account is Disabled. Delight contact your internal Replicon Administrator for help. | Contact your organization's Replicon administrator |
| Delight login to continue | If you keep receiving this message every time you attempt to log in:
Then attempt logging in again. |
System is Temporarily Unavailable displays on the login page
The System is Temporarily Unavailable message displays when Replicon is downwards due to either scheduled maintenance or, in rare cases, an unplanned server outage.
If the outage is due to planned maintenance, the login page should indicate when the organization volition exist available once more. If the outage is unplanned, contact your organization's Replicon ambassador for details. They tin can contact Replicon Support for information on when access volition resume.
When I log in, Y'all do not have any permissions or templates displays, and I am logged out
This message displays if your business relationship hasn't been prepare with the required permissions or templates. If this occurs, contact your system's Replicon administrator so they can update your account's settings.
When I endeavour to log in to my company'southward sandbox instance, I'yard redirected to our production example
This is likely the result of a cacheing result. Try clearing your enshroud, and if you're notwithstanding misdirected, contact Replicon Support.
Related links
I forgot my user proper name / password
How practise I log in if I use a third-party app like Intuit or Google to authenticate?
Using single sign-on with Replicon
What does 2-Step Verification mean when I'm logging in?
Setting up your multi-gene (2-stride) authentication method
Source: https://www.replicon.com/help/i-cant-log-in-to-my-account/
0 Response to "The System Could Not Log You on. Please Enter Your Password and Try Again."
Post a Comment